Glowing heartbeat line over glass panels and molecular structures

From the first inquiry to a confirmed appointment.

A digital system for clinics that organizes services, specialists, assessment, follow-up and scheduling in a clear patient experience.

NEOS HealthPatients captured, not lost.Inquiries answered fast and follow-up kept visible for the whole team.
Digital system for clinics with patients, scheduling and follow-up

What the solution includes.

Every solution starts from the same core and adapts its data, journey and automations to the industry.

01

Services & specialists

Pages that present services, doctors and routes to book clearly.

02

Assessment

Forms that gather need, symptoms context and timing before the visit.

03

Scheduling

Calendar, confirmations and reminders connected to the CRM.

04

Follow-up

Every patient inquiry logged with next action and owner.

Sphere of light surrounded by message bubbles representing a prospecting agent
The journey

How an opportunity moves through the system.

Each stage keeps information, owner and next action from first contact to follow-up.

01

Inquiry

A patient asks via web, WhatsApp or phone.

02

First response

The agent or team replies with authorized information.

03

Assessment

Need, timing and eligibility are captured.

04

Booking

An appointment is scheduled and confirmed.

05

Follow-up

Reminders and post-visit actions are triggered.

Are patient inquiries going unanswered?

We review your capture, response and follow-up to define which stage to organize first.

FAQ

Questions about this solution.

Does it handle appointments?

Yes: booking, confirmation and reminders can be connected to your existing calendar.

Does the agent give medical advice?

No. It shares authorized information, gathers context and hands the conversation to your staff for anything clinical.

Can it work with my existing system?

The diagnostic reviews what can be kept and what should be connected or replaced.

Can it connect to our current scheduling tool?

Yes, when the tool exposes a usable interface. The diagnostic decides whether we connect it or handle scheduling inside the same system.

Does it store patient files?

No. This solution covers scheduling, CRM and patient acquisition. We do not store medical records.

How do new patients reach us?

Through WhatsApp, a form or a phone number. Every inquiry lands in the CRM with an owner and a next step.

Do you support several locations?

Yes. Each location can have its own hours and routing while the CRM keeps one patient record.

What does the diagnostic cost?

It is free: a 30-minute call, and you receive a written scope within 48 hours.